Live / App
Your nanu88 account wallet connects to Rocket and Bank Transfer so you can move money without switching between apps. Every deposit and withdrawal runs through the same account area — open it from the top navigation bar to see your current balance, pending items and transaction history.
Open the deposit counter inside your account area and you will see the payment methods configured for your region. Rocket and Bank Transfer are the two rails we have set up for Bangladesh accounts. Select the one linked to your wallet, enter the amount shown on screen, and confirm the transfer from your phone or bank portal. The fields and minimum amounts shown in the deposit counter are the ones that apply to your account — follow those exactly rather than any figure quoted elsewhere. Once your bank or wallet confirms the transaction on their end, the balance updates in your account area. If the counter shows a reference number, keep it — you will need it if you ever open a support query about that transaction.
Log in and go to the account area. Select Deposit from the menu to open the payment counter for your region.
Pick the method linked to your wallet or bank account. The counter shows only the rails active for your account.
Type the amount into the field shown on screen, review the reference details, then confirm the transfer from your Rocket app or bank portal.
Once your wallet or bank confirms the transfer, your nanu88 account balance updates. The deposit counter also shows the transaction status.
Withdrawals follow a short path through the same account area where you deposit. Head to the Withdraw section, choose Rocket or Bank Transfer as your payout destination, and enter the amount you want to move out. The account area shows the minimum and any conditions attached to your current balance — read those before submitting. You will be asked to confirm the destination wallet or bank details are correct; if the details on file are outdated, update them in the account settings before sending the request. We do not publish processing windows because they depend on your bank or wallet provider's own confirmation cycle. What we can say is that the withdrawal status is visible in your transaction history the moment you submit, and the support team can check its progress if it stays pending longer than you expect.
Go to the account area and select Withdraw. The page shows the payout methods and conditions currently active on your account.
Choose Rocket or Bank Transfer. Confirm the destination number or account details shown are current before moving to the next step.
Type the amount into the withdrawal field. The screen displays the minimum and any account conditions — follow exactly what is shown there.
Confirm the request. The transaction status appears in your account history immediately, and the support team can check progress if needed.
When your account reaches certain activity levels or before a first withdrawal, the account area may prompt you to complete an identity check. The fields and documents requested are shown directly in your account — we do not publish a fixed document list here because the prompt adapts to what is already on file for your account. Work through each field that appears and upload only what the screen asks for. If a prompt does not appear, no action is needed at that point. Verification decisions are made based on what you submit through the account area, not through any outside channel.
The account area shows a verification prompt when one is required. If no prompt appears, your current account status does not need additional action.
Submit the information and documents the screen requests. Do not send documents outside the account area or through unofficial channels.
The account area displays the current status of any review. Check there first before contacting support.
If the status stays pending beyond the timeframe shown, reach out through the support routes listed on the site. The team can confirm which step is outstanding.
The payment rails below are the ones we have configured for Bangladesh accounts. Use the exact wallet or bank details shown in your account area when you initiate a transfer — mismatched details are the most common reason a deposit or withdrawal needs a support review.
Mobile wallet transfers via Rocket. Select from the deposit or withdraw counter and follow the confirmation steps in the Rocket app.
Direct bank account transfers for eligible Bangladesh bank accounts. Enter your bank details in the account area before initiating.
After a deposit or withdrawal, you can cross-check the wallet side against the account side using the details both systems record. This is useful if a transfer shows on one side but not the other, or if you need to raise a support query with a reference.
Every transaction in your account history carries a reference number. Your Rocket app or bank statement records the same transfer with its own reference. Keep both — support needs the account-side reference, not just the wallet one.
The account history uses labels such as Pending, Processing and Completed. A transfer can show Completed on the wallet side while still showing Processing on the account side — that gap is normal while the system reconciles.
The full transaction log inside your account area is the authoritative record for nanu88. Filter by date or type to find a specific entry rather than scrolling through everything.
Screenshot or note the wallet transaction ID, the amount, the date and time, and the account-side reference number. If you open a support query, having all four speeds up the review significantly.
A few consistent habits keep your account and payment details safe. Check these before and after each banking session — they are the details that matter most if something looks off.
Always confirm the address bar shows nanu88 before entering account credentials or payment details. Bookmark the correct address so you are not relying on search results to find the login page.
We link payouts to the account holder's verified identity. Withdrawal requests that do not match the name on the account are held for review — this protects your balance from being moved without your knowledge.
Only use a Rocket account or bank account registered in your own name. Transfers to or from third-party wallets are flagged during review and may result in the transaction being returned.
If you see a transaction you did not initiate, contact the support team immediately through the published contact routes on the site. Do not share your account password with anyone, including anyone claiming to be from our team.
These are the questions we hear most often from account holders working through their first deposit or withdrawal. If your question is not here, the support team can answer it through the contact routes on the site.
Rocket and Bank Transfer are the two methods configured for Bangladesh accounts. The deposit counter in your account area shows the options active for your specific account — use those and follow the fields shown on screen.
Your account balance updates once your wallet or bank confirms the transfer on their side. You can also check the transaction status in the account history log, which updates as soon as the deposit is submitted.
The minimum amounts are shown in the deposit and withdrawal counters inside your account area. We do not publish a fixed figure here because it can vary based on the payment method and your account status.
The account area will show a prompt with the specific fields required. Follow only what appears on screen. If no prompt appears, no additional verification is needed before your withdrawal request can be submitted.
Check the status in your account history first. If it has been pending longer than the timeframe shown in the account area, contact the support team through the published contact routes. Have your account-side reference number ready when you reach out.
No. Rocket and Bank Transfer transactions must come from an account registered in your own name. Transfers from third-party wallets are flagged during review and the transaction may be returned to the source.