Live / App
nanu88 collects only the account and transaction data needed to run your wallet, process Rocket or Bank Transfer activity, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and how you can review or correct it — availability of our services depends on your local law and eligible regions.
When you open an account on nanu88, we collect the registration details you provide — name, contact address, and the payment identifiers associated with methods such as Rocket or Bank Transfer. We also log session activity, device type, and browser signals to verify your identity and protect your account from unauthorised access. Transaction records tied to your wallet deposits and withdrawals are retained as part of our standard account ledger. We do not sell this data to third parties for marketing purposes. Cookies placed during your browsing session help us remember your lobby preferences and keep you signed in; you can manage cookie permissions through your browser settings. Any personal data submitted through our support channels — whether by email or live chat — is used solely to resolve your query and is not stored beyond the period needed for that resolution. Access to the full range of nanu88 features, including wallet-linked payments via Rocket and Bank Transfer, depends on your local law and the eligible regions we are permitted to serve. If your jurisdiction restricts online account activity of this kind, you remain responsible for confirming that local legal position before registering.
Transaction identifiers linked to Rocket payments are held in your account ledger for record-keeping. They are not shared with third parties and are accessible to you through your signed-in account history.
Bank Transfer records are stored as part of your wallet transaction log. You can review these entries in your account area and raise a correction request through our support channel if any detail is inaccurate.
Device type, browser version and session timestamps are logged to verify your identity and detect unusual access. This data is not used for advertising profiling and is retained only for the period needed for security review.
This policy covers the data nanu88 collects and processes directly. It does not extend to third-party services you reach through links on our site, and it does not govern the data practices of payment networks such as Rocket or Bank Transfer — those are subject to their own published terms. Understanding what falls inside and outside this policy helps you know where to direct a query.
Data collected when you register, log in, or update your account profile falls fully within this policy. This includes your credentials, contact details and the security records we maintain for your session.
Deposit and withdrawal records processed through your nanu88 wallet are covered here for our side of the ledger. The payment network — Rocket, Bank Transfer — holds its own records under its own policy.
Your browsing behaviour within the nanu88 lobby — which game categories you view, how long you spend in a section — is covered by this policy and used only to improve your navigation experience.
Game studios such as CQ9, JDB or Habanero operate their own data environments for game delivery. Their internal data handling is outside the scope of this policy; we do not control or represent their practices.
You have practical options when it comes to the data we hold about your account. Reviewing what we store is the starting point — your signed-in account area shows the profile details, payment method records and session history we maintain for you. If any detail is wrong, you can correct it directly in the account settings fields shown there, or raise a request through our support channel for items you cannot edit yourself. Raising a data query does not require any special form; a message through live chat or email with your account identifier is enough for our team to locate and review your record. If you decide to close your account, contact support with that request and we will confirm the retention period that applies under our standard data schedule before any deletion takes place. All of these paths depend on your eligibility under local law — where access to nanu88 is restricted in your region, these rights apply only to the extent your local rules permit.
Open the account settings page after signing in to see the profile and transaction data we hold. The history view shows wallet entries linked to Rocket or Bank Transfer activity in date order.
Edit personal details directly in the account profile fields. For wallet identifiers or transaction records you cannot change yourself, submit a correction request to our support team with your account ID.
Send your query through live chat or email. Include your registered account identifier so our team can pull the relevant record quickly. We do not require a formal written request for routine data questions.
Contact support to request closure and ask about the retention period that applies before deletion. We will confirm the schedule and the steps required to complete the process on your account.
If you have a question about this policy, the data we hold or a correction you want to make, the fastest path is our live chat channel — available directly from the nanu88 site. For matters that need a written record, email works just as well. Both routes go to the same team, so choose whichever suits how you prefer to communicate about your account.
Open the chat widget on any nanu88 page and type your query with your account identifier. This is the direct route for data questions, correction requests and any privacy concern you need addressed quickly.
Send your request to the support email address shown in the Contact section of the nanu88 site. Include your registered account identifier and a clear description of the data item or policy question you are raising.
For basic profile corrections — name, contact details, payment identifiers — start in your signed-in account settings. Many routine changes can be completed there without contacting support at all.
nanu88 applies standard account-security practices to the data we hold: access to your profile and wallet records is restricted to authenticated sessions, and we do not expose your payment identifiers — whether Rocket-linked or Bank Transfer records — beyond your own account view. Retention periods follow a defined schedule; data is not held indefinitely after an account is closed. Cookie use is limited to session management and lobby preference tracking, and you can clear or block cookies through your browser without losing access to the site. Any change to this policy will be reflected in the version published at this address.
Your account session is authenticated at login and monitored for unusual access patterns. We do not store plaintext credentials, and payment identifiers like Rocket references are masked in your account display.
Account and transaction data is held for the period needed to maintain your wallet ledger and comply with our standard record-keeping schedule. After account closure, deletion follows the timeline we confirm at the time of your request.
Cookies on nanu88 handle session continuity and lobby navigation preferences. You can manage or remove them through your browser settings at any time. Disabling cookies may affect how the lobby loads across sessions.
When this policy changes, the updated version is published at this page address with a revised date. Continuing to use your account after a policy update indicates your acceptance of the revised terms as they apply in your eligible region.
Below are the questions we hear most often about how nanu88 handles account data, what rights you hold, and how to act on them. If your question is not covered here, reach out through live chat or email with your account identifier.
We collect the name, contact address and account credentials you provide at registration. If you add a payment method such as Rocket or Bank Transfer, the associated identifiers are stored in your wallet record. We do not collect data beyond what your account and security functions require.
Yes. Your signed-in account area shows your profile details, wallet transaction history and session records. If you want a broader summary of what we hold, send a request through live chat or email with your account identifier and our team will compile it for you.
Open account settings after signing in and edit the fields shown there. For details you cannot update yourself — such as a transaction record linked to a Rocket payment — raise a correction request through live chat or email. Include your account ID so we can locate the entry.
Studios like CQ9, JDB, Habanero, Joker and Spadegaming deliver game content to the lobby but do not receive your personal account data from us. Their game environments operate separately; any data handling on their side is governed by their own policies, not ours.
Contact our support team to request account closure. We will confirm the standard retention period that applies before deletion — some transaction records are kept for a defined period under our record-keeping schedule. We will tell you the timeline before the process begins.
Our policy covers the transaction records we hold on our side of your wallet ledger. Rocket and Bank Transfer each operate under their own published data policies for the activity that passes through their networks. Check their terms directly for questions about how they handle your payment data.